Job Overview
Job Description
• Debt Recovery II Payment Collection
• Handle customers grievances about the unpaid debts and provide timely response
• Clear up any customer confusion about product policies and agreements
• Searching publicly available databases and documents to locate defaulters
• Initiating legal and repossession proceedings if debt recovery fails.
• Handle customer’s inbound and outbound calls. Solving queries, telling them about products/offers/services
• Follow communication “scripts” when handling different topics
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Seize opportunities to upsell products when they arise
• Build sustainable relationships and engage customers by taking the extra mile
• Keep records of all conversations in our database in a comprehensible way
• Frequently attend educational seminars to improve knowledge and performance level
• Meet personal/team qualitative and quantitative targets
More information about this Telesales Executive Job
Please go through the below FAQs to get all answers related to the given Telesales Executive job
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- What are the job requirements to apply for this Telesales Executive job position?
- Ans: A candidate must have a minimum of fresher as an Telesales Executive
- What are the job requirements to apply for this Telesales Executive job position?
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: Diploma, 12th Pass (HSE)
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telesales Executive is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telesales Executive position?
- Ans: There are immediate 1 job openings for Telesales Executive in our Organisation.
Job Particulars
Role Bpo Telecaller
Education Diploma, 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1861582
Locality Address Wilson Garden
State Karnataka
Country India
About Company
Infro Technologies