Job Overview
Job Description
Telecaller – Job Description
We are proactively looking for an enthusiastic and efficient telecaller. Telecallers’ are categorised into 2 types. One is for sales and marketing and the second one is for customer services.
Job Responsibilities:
-
Inbound calling service – Customer service, Enquiry handling.
-
Outbound calling service/email – Lead conversation by reaching out to current and possible clients for requirements, Product promotion, Telemarketing/sales.
-
To direct the leads to the sales team.
-
Understanding customers’ requirements.
-
Keeping the customer database maintained and updated.
-
Addressing clients’ uncertainties, grievances, and suggestions on time.
Qualifications:
-
Freshers or 1+ years of experience as a telecaller or any similar role.
-
Having done B.Sc/BA will be an advantage.
Skills Required:
-
Excellent interpersonal and Communication skill are the most important aspects that a telecaller requires.
-
Efficient with English and Hindi.
-
Knowledge of computer programs like CRM and telephone systems.
-
Paying attention to details.
-
Answering questions, hearing out complaints, and considering feedback in a timely manner are all essential customer service skills.
More information about this Telecaller Job
Please go through the below FAQs to get all answers related to the given Telecaller job
-
- What are the job requirements to apply for this Telecaller job position?
- Ans: A candidate must have a minimum of fresher as an Telecaller
- What are the job requirements to apply for this Telecaller job position?
- What is the qualification for this job?
- Ans: The candidate can be a Graduate from any of the following: BA, BBA/BBM, BSc
- What are the salary requirements for this job?
- Ans: The salary range is between 15000 and 20000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Bangalore.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Telecaller is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Telecaller position?
- Ans: There are immediate 2 job openings for Telecaller in our Organisation.