Telecaller Jobs Opening in KuickTech at Salt Lake, Kolkata

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  • Post Date: July 20, 2023
  • Applications 0
  • Views 112
Job Overview

Job Description

Job Description: Telecaller (Sales and Service Calls)

Position: Telecaller

Call Type: Outbound

Duty Hours: 10:00 AM to 5:00 PM

Job Summary:

We are seeking a motivated and dynamic Telecaller to join our team. The Telecaller will be responsible for making outbound sales calls and providing exceptional service to our valued customers. As a Telecaller, you will play a vital role in promoting our products/services, handling inquiries, and resolving customer issues to ensure customer satisfaction. The ideal candidate should possess excellent communication skills, be proficient in Bengali and Hindi, and have a strong customer-centric approach.

Responsibilities:

  • – Make outbound calls to potential customers to promote our products/services.
  • – Receive incoming service calls from existing customers and assist them with inquiries or issues.
  • – Achieve sales targets by effectively conveying product information and benefits to customers.
  • – Build and maintain positive customer relationships to ensure customer loyalty and retention.
  • – Provide excellent customer service by addressing customer concerns in a professional and timely manner.
  • – Follow up on customer inquiries and leads to convert them into sales opportunities.
  • – Keep accurate records of interactions and transactions with customers in the database.
  • – Collaborate with the sales and support teams to meet organizational goals.
  • – Handle customer complaints and provide appropriate solutions, aiming for customer satisfaction.
  • – Stay updated on product knowledge and industry trends to enhance sales efforts.

Requirements:

  • – Excellent communication skills in Bengali and Hindi (both verbal and written).
  • – Strong persuasion and negotiation abilities to influence potential customers.
  • – Proven experience in sales or customer service is a plus, but not mandatory.
  • – Basic computer knowledge to handle customer data and use office applications.
  • – Customer-centric approach with a positive and enthusiastic attitude.
  • – Ability to work well in a team and independently with minimal supervision.
  • – Must be a female candidate.
  • – High school diploma or equivalent qualification is required.

Salary and Benefits:

  • – Gross Salary: 25,000 INR per month
  • – Incentive structure based on sales performance
  • – Professional training and development opportunities
  • – Friendly and supportive work environment

If you are a motivated individual with a passion for sales and customer service, and you meet the qualifications mentioned above, we invite you to apply for this exciting opportunity. Join our team and be part of our mission to deliver exceptional products and services to our valued customers.

How to Apply:

Interested candidates can send their updated resume to e-mail: Please mention ‘Telecaller’ in the subject line of the email. Shortlisted candidates will be contacted for further evaluation and interviews.

We are an equal opportunity employer and encourage diversity in our workforce.

Job Types: Full-time, Regular / Permanent

Salary: ₹25,000.00 per month

Benefits:

 

  • Cell phone reimbursement

 

Schedule:

 

  • Day shift

 

Supplemental pay types:

 

  • Commission pay
  • Performance bonus

 

Experience:

 

  • Tele sales: 1 year (Required)

 

Language:

 

  • Hindi (Required)
  • Bengali (Required)

More information about this Telecaller Job

Please go through the below FAQs to get all answers related to the given Telecaller job

    1. What are the job requirements to apply for this Telecaller job position?
      • Ans: A candidate must have a minimum of 1 year experience as an Telecaller
  1. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: BA, 12th Pass (HSE)
  2. What are the salary requirements for this job?
    • Ans: The salary range is between 25000 Monthly. The Salary will depend on the interview. This Telecaller is a Full Time in Kolkata.
  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
  4. This Telecaller is a work from home job?
    • Ans: No ,its not a Work from Home Job.
  5. How many job vacancies are opening for the Telecaller position?
    • Ans: There are immediate 1 job openings for Telecaller in our Organisation.

Job Particulars

Education BA12th Pass (HSE)
Who can apply Experienced (1 Years)
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1862256
Job Category BPO
Locality Address Salt Lake
Country India

About Company

We are focused on developing cutting edge technology to enable Fintech solutions. Our primary goal is to make India financially inclusive by catering to scarcity of financial connectivity in tier II/III cities of India. The organization has previously served in sectors of travel, telecommunications and e-commerce. We, at Quickey, enable local retail stores to offer Assisted Digital Financial Services like Cash Deposit, Cash Withdrawal, Balance Inquiry, Bill Payments, Micro ATM, Aadhaar Enabled Services (AEPS), DTH-Mobile Recharges, POS Services, SMS Payment, Insurance, Money Transfer etc. We have leveraged artificial intelligence in our technology to make these financial transactions seamless, quick and simple. We continuously keep iterating our solutions and adapting changes as per feedback of our 35,000-active partner-network to develop this secure platform which offers a significantly superior user experience. Every day we are inching closer to our goal of transforming tier II/III stores into a one-stop solution for all digital and financial services. These stores will act as an enabler to digitize cash for the customers visiting their outlets thereby empowering greater financial connectivity in semi urban and rural regions across India. We are working on enhancing the portfolio of our authorized partners by continuously adding new services where they earn maximum income with minimum investment. We, at Quickey, enable local retail stores to offer Assisted Digital Financial Services like Cash Deposit, Cash Withdrawal, Balance Inquiry, Bill Payments, Micro ATM, Aadhaar Enabled Services (AEPS), DTH-Mobile Recharges, POS Services, SMS Payment, Insurance, Money Transfer etc.
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