Quality Analyst Jobs Opening in Waredot at Defence Colony, East of Kailash, Jasola, Faridabad, Delhi

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  • Post Date: July 20, 2023
  • Applications 0
  • Views 93
Job Overview

Job Description

Monitor, evaluate and score inbound calls quality.

Must have experience in the US International process.

Monitor calls to provide feedback regarding telephonic etiquette.

Provide performance expectations, action plans to improve.

Listen to calls recording and provide insight solution.

Feedback regarding the product information given and procedure.

An eye for detail and identifying problems.

Listen calls and provide insight solution to operational management to maximize lead conversion and customer satisfaction.

Seize opportunities to upsell products when they arise

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

More information about this Quality Analyst Job

Please go through the below FAQs to get all answers related to the given Quality Analyst job

    1. What are the job requirements to apply for this Quality Analyst job position?
      • Ans: A candidate must have a minimum of fresher as an Quality Analyst
  1. What is the qualification for this job?
    • Ans: The candidate can be a Graduate from any of the following: 12th Pass (HSE)
  2. What are the salary requirements for this job?
    • Ans: The salary range is between 15000 and 22000 Monthly. The Salary will depend on the interview. This Quality Analyst is a Full Time in Faridabad, Delhi.
  3. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
  4. This Quality Analyst is a work from home job?
    • Ans: No ,its not a Work from Home Job.
  5. How many job vacancies are opening for the Quality Analyst position?
    • Ans: There are immediate 1 job openings for Quality Analyst in our Organisation.

Job Particulars

Education 12th Pass (HSE)
Who can apply Freshers
Hiring Process Face to Face Interview
Employment TypeFull Time
Job Id1861549
Job Category BPO
Locality Address Defence Colony , East of Kailash , Jasola , Kalkaji , Sarita Vihar
State HaryanaDelhi
Country India

About Company

Waredot forges application, software & solutions with a huge magnitude of passionate teamwork. We take immense responsibility of every detail for creating, designing, developing, sketching disaster recovery plans, determining best customized solutions, 100% data recovery, aiming for complete customer gratification and use.

Job Detail
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