Inbound Process Executive Jobs Opening in LogFix Solutions at Sholinganallur, Chennai

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  • Post Date: July 20, 2023
  • Applications 0
  • Views 148
Job Overview

Job Description

Inbound Process Executive

Reporting: Team Leader – Inbound
Responsibilities:
· Answer inbound calls and assist customers with their Queries/Request/Complains.
· Raise Request & Complaints on behalf of the customer in the CRM tool.
· Generate leads and educate customers about new products & their benefits.
· Maintain and adhere to compliance guidelines
· Capture problem indicators, highlight and suggest improvement
· Adherence to the monthly Score card parameters including Quality, Efficiency and Accuracy
· Maintain adequate knowledge levels on products, processes and systems used
· Ensure sales target are met
Skills Required:
Excellent verbal communication skills
Ability to comprehend, capture as well as interpret basic customer information
Strong customer service focus
Knowledge of Banking / Credit cards preferred

Work Timings: Shifts (Starting 6.30 am)
Open to work in shifts / rotational offs (For Female shift window will be 8:00 am to 8:00 pm)
Languages Required: English + Hindi (compulsory).
Education: Graduates (Any stream)
Job location: Chennai.

More information about this Inbound Process Executive Job

Please go through the below FAQs to get all answers related to the given Inbound Process Executive job

    1. What are the job requirements to apply for this Inbound Process Executive job position?
      • Ans: A candidate must have a minimum of 0 to 2 year experience as an Inbound Process Executive
  1. What are the salary requirements for this job?
    • Ans: The salary range is between 250000 and 380000 Yearly. The Salary will depend on the interview. This Inbound Process Executive is a Full Time in Chennai.
  2. What is the hiring Process of this job?
    • Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
  3. This Inbound Process Executive is a work from home job?
    • Ans: No ,its not a Work from Home Job.
  4. How many job vacancies are opening for the Inbound Process Executive position?
    • Ans: There are immediate 1 job openings for Inbound Process Executive in our Organisation.

Job Particulars

Role Bpo Telecaller
Education Any Graduate
Who can apply Freshers and Experienced (0 to 2 Years )
Hiring Process Face to Face Interview, Telephonic Interview
Employment TypeFull Time
Job Id1861684
Job Category BPO
SkillsBanking Customer Care Executive Customer Service CRM
Locality Address Sholinganallur
State Tamil Nadu
Country India

About Company

LogFix Solutions
Job Detail
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