Job Overview
Job Description
We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:-
• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets
Requirements:-
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multitask, set priorities and manage time effectively
Qualifications-Any Graduate
Location:- Surat
Experience :- 1 Year to 3 Years
Salary:- 20,000 – 40,000.00 /month
Working Days- Monday to Friday (Saturday-Sunday off)
If the above requirements suit your interest, please call us or send your resume
Please only call if you are qualified in above mentioned details.
More information about this Call Center Representative Job
Please go through the below FAQs to get all answers related to the given Call Center Representative job
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- What are the job requirements to apply for this Call Center Representative job position?
- Ans: A candidate must have a minimum of 1 to 3 year experience as an Call Center Representative
- What are the job requirements to apply for this Call Center Representative job position?
- What are the salary requirements for this job?
- Ans: The salary range is between 20000 and 40000 Monthly. The Salary will depend on the interview. This Call Center Representative is a Full Time in Surat.
- What is the hiring Process of this job?
- Ans: The hiring process all depends on the company. Normally for an entry level, hiring the candidate has to go for Aptitude, GD (If they look for communication),Technical test and face to face interviews.
- This Call Center Representative is a work from home job?
- Ans: No ,its not a Work from Home Job.
- How many job vacancies are opening for the Call Center Representative position?
- Ans: There are immediate 1 job openings for Call Center Representative in our Organisation.