BPO (Voice Process)

Job Overview
About My Vacala Private Limited
My Vacala Private Limited is India’s leading fleet service company in the automobile industry, working in Hyderabad, Chennai, Mumbai, Bengaluru, Pune, Delhi, and other tier-2 cities, which aims to capture the Indian market of $19 billion. Our company’s main aim is to make the automobile industry an authorized form where customers can resolve their vehicle-related issues in a transparent way and get all the services at their doorstep. We started in 2017 with 2 founders in Vijayawada. Currently, we are in 15 cities and working for most of the valuable fleets in India.
About the internship
Selected intern’s day-to-day responsibilities include:

1. Working on handling calls from customers or clients and providing them with a solution to their queries
2. Working on giving a resolution to the customers or clients
3. Engaging in handling all escalations related to customers in a professional manner
4. Working on discussing every matter with the supervisor or team leader to get any issue sorted
5. Working on efficiently setting goals and working on them so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers

Skill(s) required
Learn these skills on Internshala Trainings
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd Oct’20 and 26th Nov’20

3. are available for duration of 2 months

4. have relevant skills and interests

Other requirements

1. Should show the willingness to learn new things every now and then

2. Immediate joiners will be preferred

3. Should be very effective in providing customer service by providing resolution to their complicated queries and issues

4. Should have a high school diploma or equivalent

5. Freshers and recent graduates can also apply

6. Should possess in-depth knowledge of MS-Excel

7. Should be proficient in relevant computer applications

8. Should have excellent communication skills with fluency in English and Tamil

9. Having fluency in other languages will be an added advantage

10. Having domain experience in the automobile industry will be an added advantage

CertificateFlexible work hours5 days a week
Number of openings
Job Detail
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